Shipping Policy

This page organizes the key customer commitments and practical steps in a clear sequence.

Dr. Squatch ships only within the United States. Free standard shipping is available on every US order.

Processing Time

Orders are normally processed within 1-2 business days, Monday through Friday, excluding US holidays.

Transit Time

Standard delivery normally takes 4-6 business days after the carrier accepts the shipment. Delivery estimates may be affected by weather, carrier disruptions, or an incomplete address.

Tracking

A tracking number is provided when every order ships. Tracking activity may take up to 48 hours to appear after carrier pickup.

Address Accuracy

Please verify the shipping address before submitting an order. Contact dynamicguests791@gmail.com promptly if a correction is needed before shipment.

Contact

Email dynamicguests791@gmail.com or call (828) 279-3494. Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).